Front desk cannot answer at peak
A new pet parent at 8am Monday hits voicemail and books elsewhere by 8:15am.
Built for Veterinary Hospitals & Pet Wellness
Every New Pet Booked. Every Urgent Visit Triaged. Every Wellness Done On Time.
A 6-model AI front-office and triage engine purpose-built for veterinary practices. Books new pets, triages urgent symptoms, supports bilingual families, runs recalls, and turns happy clients into referrals, in 91+ languages, 24/7.
- SOC 2 Type II
- Brand-Safe by Design
- Live in Days, Not Quarters
- 91+ Languages, Native
The Industry, By the Numbers
A $140B U.S. pet industry won at the front desk and at 8pm Sunday.
Pet parents reach out the moment something is wrong. The clinic that picks up, triages with empathy, and books the right visit wins the family for life.
$140B+
U.S. pet industry expenditures[1]
Combined vet care, food, supplies, and services market size.
87M
U.S. dog-owning households[2]
A massive base of pet parents across all demographics.
40%
Vet calls go to voicemail[3]
Front-desk capacity caps how many new patients you can capture.
91+
Languages supported
Native conversation, not translation, for every family.
Where Patients Leak
Six leaks every practice owner and hospital manager feels.
You probably recognize all six. Each one quietly empties exam rooms, suppresses compliance, and pushes pet parents to the next clinic on Google.
Urgent triage falls between phones and ER
A worried pet parent at 9pm Sunday cannot tell if it is an ER trip or a Monday appointment. Without triage, they go to the ER and skip you for follow-up.
Bilingual families walk on every shift
Spanish-speaking pet parents reach an English-only desk. The neighborhood family chooses elsewhere.
Social comments are pure intent, missed
Every "is this normal?" or "where do you go for vet care?" comment is a hand-raise. Most go unanswered.
Compliance and recalls fall behind
Vaccines, heartworm tests, dentals all sit on the schedule and slip past due. Compliance gaps hurt pets and revenue.
Happy clients never refer, or review
Pet parents are emotional advocates if you ask. Most clinics never ask.
Plays You Could Be Running Today
Six high-impact plays for veterinary, and these are just the start.
These are six of the plays we see drive the fastest production and compliance lift, new pet, urgent triage, bilingual, social, recalls, and reviews. Powered by ChattiLive™, CommentResponder™, and DottiDeepLink™. Our platform is configurable to any flow you can name, this is the start of the menu, not the end of it.
New Pet Booking
Welcome the new pet parent in seconds
ChattiLive™ replies in seconds, books the wellness visit, and queues records requests. DottiDeepLink™ resolves the family before the first message.
- Sub-minute reply on web, SMS, and social
- Wellness package and prevention plans set up at booking
- Records requests queued automatically
Urgent Triage
Triage the worried pet parent at 9pm Sunday
ChattiLive™ runs vet-team-approved triage flows, books same-day visits, and falls back to ER when symptoms warrant.
- Triage flows tuned by your vet team
- Same-day visits booked when appropriate
- ER fallback when symptoms warrant
Powered byChattiLive™
Bilingual Family Support
Welcome families in the language they speak at home
ChattiLive™ on verified WhatsApp Business with green-check trust runs native conversations in 91+ languages, with bilingual provider routing.
- Official WhatsApp Business API, green-check verified
- Native conversation in 91+ languages
- Routes to bilingual vets and techs when available
Powered byChattiLive™
Social → Visit
Capture every IG and TikTok pet question
CommentResponder™ replies in your brand voice in seconds, hides spam, and pulls high-intent commenters into private DMs where ChattiLive™ books a real visit.
- Real-time replies on Meta and TikTok
- Auto-DM high-intent commenters to front desk
- Educational tone with a clear next step
Recalls & Prevention
Bring overdue patients back, keep compliance up
ChattiLive™ runs vaccine, heartworm, and dental recall outreach with one-tap booking and Rx refill bundling.
- Vaccine, heartworm, and dental recalls
- Rx refill bundling at the same visit
- Lifts compliance and production per chair
Powered byChattiLive™
Reviews & Referrals
Turn a great visit into 5-star reviews
ChattiLive™ runs post-visit review requests and warm referral capture. Pet parents are advocates if you ask.
- Post-visit Google / Yelp review requests
- Warm-referral capture with credit incentive
- Tone-of-voice guardrails enforced by Auditti™
Powered byChattiLive™
These are just six of the highest-impact plays. Our platform runs many more.
Have a flow in mind that is not on this list? Our platform is configurable to any sales, service, or retention conversation you can name. We start with the play that moves the needle fastest, then layer on the rest as you scale.
See the Platform in Action
Real conversations our platform is having right now.
Six conversations powered by ChattiLive™ and CommentResponder™, on-brand, triage-aware, in their language.
SMS · New Pet Inquiry
Replied in seconds
Front Desk
with Erin
Play 01
Welcome the new pet parent before they call the next clinic.
Play 1 of 6 · auto-advances
The Engine Underneath
Six AI models. One veterinary front-office playbook.
Single-model chatbots guess. Our patent-pending architecture coordinates six specialized models that cross-validate every reply against your protocols, your providers, and your tone with worried pet parents.
The six models
Aligns every conversation to your KPIs. Revenue per lead, show rate, retention, every reply has a target.
Reverse-resolves anonymous web traffic and enriches every prospect with 2,000+ attributes.
Personalizes copy and imagery per audience segment, language, and life stage.
Runs your sales playbook on web, SMS, WhatsApp, and Messenger in 91+ languages.
Picks the right channel and moment, with one continuous memory across every touchpoint.
Hard-tethers every reply to your approved playbook. No hallucinations, no off-brand promises.
Why ConversionIQ
Built for the realities of veterinary practice operations.
Patent-pending multi-model engine
Six specialized models that cross-validate every reply. Single-model chatbots cannot match this for accuracy or steering.
Plugs into the stack you already run
Salesforce, HubSpot, GoHighLevel, Zoho, plus custom platforms via API. Bi-directional sync, zero rip-and-replace.
Live in days, not quarters
Ingests your website, brochures, and playbooks instantly. Pilot one play in days, not a six-month implementation.
SOC 2 Type II certified
Enterprise security, data segregation, encryption at rest and in transit. Your data never trains public models.
Veterinary FAQ
What veterinary teams ask first.
Short answers to the questions we get asked on nearly every kickoff call.
It follows your triage script to gather species, symptoms, and duration, then routes by the urgency rules you set. Auditti™ prevents any clinical guidance that is not in your approved playbook.
Yes. Vaccination, preventative, and recheck reminders run as configured plays on the channel each client actually answers, with escalation to your team when a reply needs a person.
New-pet onboarding is a play: it collects the record details you need, books the first visit, and sets expectations for the wellness schedule, all before your staff touches the file.
The agent responds immediately, follows your after-hours triage rules, and directs genuine emergencies to your instructions or on-call line. Everything else is captured and queued with the full transcript.
Welcome to the ConversionIQ Revenue Machine
Every minute without autonomous engagement is revenue left on the table. Start your free trial and see results within days, not months.
[1] U.S. pet industry expenditures per the American Pet Products Association (APPA) National Pet Owners Survey. americanpetproducts.org.
[2] Pet ownership demographics per the American Veterinary Medical Association (AVMA) Pet Ownership and Demographics Sourcebook. avma.org.
[3] Call answer-rate benchmarks aggregated from VetSuccess and Vetstoria industry reports. vetsuccess.com.