After-hours emergencies go to voicemail
Most plumbing, HVAC, and electrical emergencies happen evenings and weekends. Voicemail-to-callback loses the job to the next number on Google.
Built for HVAC, Plumbing, Roofing & Home Services
Every Call Answered. Every Estimate Followed Up. Every Customer Coming Back.
A 6-model AI dispatch and customer-care engine purpose-built for home services. Triages emergencies, books trucks, recovers ghosted estimates, and reactivates customers, in 91+ languages, 24/7, with live tech tracking baked in.
- SOC 2 Type II
- Brand-Safe by Design
- Live in Days, Not Quarters
- 91+ Languages, Native
The Industry, By the Numbers
A $700B sector still won by the contractor who picks up.
Most home-services calls happen when something is broken. The contractor who answers in seconds wins the job, and the lifetime customer.
$700B+
U.S. home services market[1]
Combined HVAC, plumbing, electrical, roofing, and adjacent trades.
60%
Calls go unanswered[2]
Average share of inbound service calls that hit voicemail at typical contractors.
70%
Estimates that ghost[2]
Most contractors never recover the homeowner who never replied to the proposal.
91+
Languages supported
Native conversation, not translation, for every neighborhood.
Where Revenue Leaks
Six leaks every owner and service manager feels.
You probably recognize all six. Each one quietly hands jobs to the contractor down the street and burns Google Local Service Ad spend.
Estimates die in the inbox
A huge share of issued estimates never get a yes-or-no answer. No one is reaching out 1-to-1 with financing or apples-to-apples comparison.
Dispatch is slower than the customer
Route, ETA, and tech-photo updates lag the customer's expectation. Cancellations and reschedules pile up.
Bilingual customers walk on every shift
Spanish-speaking customers reach an English-only CSR, then call the next contractor on the list.
Social inquiries are pure intent, missed
Every "anyone got a good HVAC guy?" Facebook comment is a hand-raise. Most go unanswered.
Customers do not come back, or refer
No post-job review request, no seasonal reminder, no membership upsell. The lifetime value of the customer evaporates.
Plays You Could Be Running Today
Six high-impact plays for home services, and these are just the start.
These are six of the plays we see drive the fastest booking and lifetime-value lift, emergency dispatch, estimate follow-up, bilingual service, social, maintenance plans, and post-job reviews. Powered by ChattiLive™, CommentResponder™, and DottiDeepLink™. Our platform is configurable to any flow you can name, this is the start of the menu, not the end of it.
Emergency Dispatch
Win the 11pm emergency call
ChattiLive™ answers in seconds, triages the emergency, dispatches the closest tech, and texts live tracking. DottiDeepLink™ resolves the customer and address before the first message.
- Sub-minute reply on web, SMS, and voice-fallback
- Triage + tech dispatch + live tracking in one thread
- Routes to nearest available truck via your dispatch system
Estimate Follow-Up
Recover the proposal that has been sitting silent
ChattiLive™ runs CRM-triggered estimate follow-ups with apples-to-apples comparison sheets, financing options, and reschedule links. Frees the sales coordinator.
- Stage-aware follow-ups (3 days, 7 days, 14 days)
- Comparison sheets and financing offers
- Books re-quote calls into the rep calendar
Powered byChattiLive™
Bilingual Service
Win the customer in their language
ChattiLive™ on verified WhatsApp Business with green-check trust runs native (not translated) conversations in 91+ languages, with bilingual tech routing.
- Official WhatsApp Business API, green-check verified
- Native conversation in 91+ languages
- Routes to bilingual techs when available
Powered byChattiLive™
Social → Booking
Capture every neighborhood Facebook ask
CommentResponder™ replies in your brand voice in seconds, hides spam, and pulls high-intent commenters into private DMs where ChattiLive™ books the estimate.
- Real-time replies on Meta and Nextdoor-adjacent channels
- Auto-DM high-intent commenters to dispatch
- Brand voice consistent on every reply
Maintenance Plans & Reactivation
Bring back the customer you served 18 months ago
ChattiLive™ runs seasonal tune-up reminders, membership upsells, and reactivation outreach to your installed base. Recurring revenue, on autopilot.
- Seasonal AC, furnace, and water-heater reminders
- Membership and service-plan upsells
- Reactivates customers across your installed base
Powered byChattiLive™
Reviews & Referrals
Turn a great job into a 5-star review and a referral
ChattiLive™ runs post-job review requests and warm referral capture, with a small credit incentive when policy allows. Drives Google rank and CAC down.
- Post-job Google review requests in seconds
- Warm-referral capture with credit incentive
- Tone-of-voice guardrails enforced by Auditti™
Powered byChattiLive™
These are just six of the highest-impact plays. Our platform runs many more.
Have a flow in mind that is not on this list? Our platform is configurable to any sales, service, or retention conversation you can name. We start with the play that moves the needle fastest, then layer on the rest as you scale.
See the Platform in Action
Real conversations our platform is having right now.
Six conversations powered by ChattiLive™ and CommentResponder™, on-brand, dispatch-aware, in their language.
SMS · After-Hours Plumbing
Replied in seconds
Dispatch
with Patricia
Play 01
Win the 11pm "water all over my floor" job before the next plumber answers.
Play 1 of 6 · auto-advances
The Engine Underneath
Six AI models. One home-services playbook.
Single-model chatbots guess. Our patent-pending architecture coordinates six specialized models that cross-validate every reply against your service area, your pricing, and your dispatch logic.
The six models
Aligns every conversation to your KPIs. Revenue per lead, show rate, retention, every reply has a target.
Reverse-resolves anonymous web traffic and enriches every prospect with 2,000+ attributes.
Personalizes copy and imagery per audience segment, language, and life stage.
Runs your sales playbook on web, SMS, WhatsApp, and Messenger in 91+ languages.
Picks the right channel and moment, with one continuous memory across every touchpoint.
Hard-tethers every reply to your approved playbook. No hallucinations, no off-brand promises.
Why ConversionIQ
Built for the realities of dispatch and field service.
Patent-pending multi-model engine
Six specialized models that cross-validate every reply. Single-model chatbots cannot match this for accuracy or steering.
Plugs into the stack you already run
Salesforce, HubSpot, GoHighLevel, Zoho, plus custom platforms via API. Bi-directional sync, zero rip-and-replace.
Live in days, not quarters
Ingests your website, brochures, and playbooks instantly. Pilot one play in days, not a six-month implementation.
SOC 2 Type II certified
Enterprise security, data segregation, encryption at rest and in transit. Your data never trains public models.
Home Services FAQ
What HVAC, plumbing, and roofing teams ask first.
Short answers to the questions we get asked on nearly every kickoff call.
It qualifies the job type, urgency, and address, books the estimate window, and pushes the details into your system so dispatch is working from a complete record rather than a callback note.
The agent answers immediately, applies your emergency triage rules, and routes genuine emergencies to your on-call instructions. Everything else is booked or queued with the full transcript.
Review capture runs as a play triggered on job completion, on the channel the customer already used. Response rates beat email because the ask arrives where the conversation happened.
Only within the ranges and rules you load. Anything needing an on-site assessment is scoped and booked instead of quoted, so you are never held to a number the agent invented.
Welcome to the ConversionIQ Revenue Machine
Every minute without autonomous engagement is revenue left on the table. Start your free trial and see results within days, not months.
[1] U.S. home services market sizing per IBISWorld and the U.S. Bureau of Labor Statistics. ibisworld.com · bls.gov.
[2] Call answer-rate and estimate close-rate benchmarks aggregated from ServiceTitan and Housecall Pro industry reports. servicetitan.com.