Calls go to voicemail at peak
A would-be reservation that hits voicemail at 6:45pm books elsewhere by 6:46pm. Hosts are slammed at the worst time.
Built for Restaurants, QSR & Multi-Unit Hospitality
Every Table Filled. Every Caterer Booked. Every Guest Coming Back.
A 6-model AI hospitality engine purpose-built for full-service, QSR, and multi-unit operators. Books tables, reduces no-shows, qualifies catering, supports bilingual guests, and reactivates regulars, in 91+ languages, 24/7.
- SOC 2 Type II
- Brand-Safe by Design
- Live in Days, Not Quarters
- 91+ Languages, Native
The Industry, By the Numbers
A $1T U.S. industry still won by the host who picks up.
Margins are thin. The operator who books the table, saves the no-show, and lands the catering wins the year.
$1T+
U.S. restaurant industry sales[1]
Combined full-service, QSR, and catering revenue.
20%
Average no-show rate[2]
A double-digit share of reservations never seat without active confirmation.
60%
Repeat customer share of revenue[2]
Most restaurant revenue comes from regulars. Reactivation is the LTV lever.
91+
Languages supported
Native conversation, not translation, for every guest.
Where Revenue Leaks
Six leaks every operator and GM feels.
You probably recognize all six. Each one quietly empties tables, loses catering, and keeps regulars away.
No-shows kill the seat economics
A 20% no-show rate destroys covers and turn times. Most operators do not have a same-day SMS confirm flow.
Catering and private-event leads sit in inboxes
High-AOV catering inquiries die because the response is slow and the qualifier is weak.
Bilingual guests walk on every shift
Spanish, Portuguese, Mandarin guests reach a host who cannot greet them. The neighborhood family chooses elsewhere.
Social comments are pure intent, missed
Every "are you open Sunday?" Instagram comment is a hand-raise. Most go unanswered.
Regulars drift, and never come back
Your top 20% of guests deliver most of your revenue. Without a personal nudge, they drift to the new spot down the street.
Plays You Could Be Running Today
Six high-impact plays for restaurants and QSR, and these are just the start.
These are six of the plays we see drive the fastest cover and catering lift, reservation, no-show recovery, catering, bilingual, social, and loyalty reactivation. Powered by ChattiLive™, CommentResponder™, and DottiDeepLink™. Our platform is configurable to any flow you can name, this is the start of the menu, not the end of it.
Reservation Speed-to-Book
Book the table in seconds, every time
ChattiLive™ replies in seconds, finds the closest fit on your floor, and writes to your reservation system (OpenTable, Resy, Tock, SevenRooms). DottiDeepLink™ resolves the guest before the first message.
- Sub-minute reply on web, SMS, and social
- Native integration with OpenTable, Resy, Tock, SevenRooms
- Captures occasion and notes for the kitchen
No-Show Recovery
Save the seat that would have walked
ChattiLive™ runs same-day SMS confirmation, modification, and waitlist promotion. Lifts seated covers and shrinks no-show rate.
- Same-day SMS confirm 4-6 hours out
- In-thread modification (party size, time)
- Waitlist promotion when seats free up
Powered byChattiLive™
Catering & Private Events
Qualify the catering lead in seconds
ChattiLive™ replies in seconds, runs the qualifier (date, headcount, format, budget), soft-holds the date, and routes to your catering manager.
- Date soft-hold and qualifier in one thread
- Routes to your catering manager with brief
- Lifts catering close rate vs. inbox-and-email
Powered byChattiLive™
Bilingual Hospitality
Welcome guests in the language they live in
ChattiLive™ on verified WhatsApp Business with green-check trust runs native conversations in 91+ languages. Reservations, dietary notes, occasions, all guided.
- Official WhatsApp Business API, green-check verified
- Native conversation in 91+ languages
- Honors dietary, occasion, and family-style notes
Powered byChattiLive™
Social → Reservation
Capture every IG comment as a booking
CommentResponder™ replies in your brand voice in seconds, hides spam, and pulls high-intent commenters into private DMs where ChattiLive™ books the table.
- Real-time replies on Meta and TikTok
- Auto-DM high-intent commenters to host
- Brand voice consistent on every reply
Loyalty Reactivation
Bring back the regular who has not been in
ChattiLive™ runs CRM-triggered outreach to lapsed regulars and birthday/anniversary guests with a personal nudge and a hold offer.
- Lapsed-guest triggers (4-week, 8-week, 12-week)
- Birthday and anniversary outreach
- Tone-of-voice guardrails enforced by Auditti™
Powered byChattiLive™
These are just six of the highest-impact plays. Our platform runs many more.
Have a flow in mind that is not on this list? Our platform is configurable to any sales, service, or retention conversation you can name. We start with the play that moves the needle fastest, then layer on the rest as you scale.
See the Platform in Action
Real conversations our platform is having right now.
Six conversations powered by ChattiLive™ and CommentResponder™, on-brand, host-aware, in their language.
SMS · Same-Day Reservation
Books in seconds
Host
with Eli
Play 01
Book the table before they call the next restaurant.
Play 1 of 6 · auto-advances
The Engine Underneath
Six AI models. One hospitality playbook.
Single-model chatbots guess. Our patent-pending architecture coordinates six specialized models that cross-validate every reply against your floor, your menu, and your brand voice.
The six models
Aligns every conversation to your KPIs. Revenue per lead, show rate, retention, every reply has a target.
Reverse-resolves anonymous web traffic and enriches every prospect with 2,000+ attributes.
Personalizes copy and imagery per audience segment, language, and life stage.
Runs your sales playbook on web, SMS, WhatsApp, and Messenger in 91+ languages.
Picks the right channel and moment, with one continuous memory across every touchpoint.
Hard-tethers every reply to your approved playbook. No hallucinations, no off-brand promises.
Why ConversionIQ
Built for the realities of the dining room and the kitchen.
Patent-pending multi-model engine
Six specialized models that cross-validate every reply. Single-model chatbots cannot match this for accuracy or steering.
Plugs into the stack you already run
Salesforce, HubSpot, GoHighLevel, Zoho, plus custom platforms via API. Bi-directional sync, zero rip-and-replace.
Live in days, not quarters
Ingests your website, brochures, and playbooks instantly. Pilot one play in days, not a six-month implementation.
SOC 2 Type II certified
Enterprise security, data segregation, encryption at rest and in transit. Your data never trains public models.
Restaurants & QSR FAQ
What restaurant and QSR operators ask first.
Short answers to the questions we get asked on nearly every kickoff call.
Yes. It books, confirms, and reminds, then works your no-show rules: backfill offers to the waitlist, alternate times, and a rebook attempt after a missed booking, all without a host on the phone.
CommentResponder™ handles public comments on Facebook, Instagram, and TikTok, replying in your voice and moving genuine buying questions into a private DM where the booking or catering order can actually close.
Catering is a distinct play with its own qualification: headcount, date, budget, dietary needs, and delivery or on-site. Qualified inquiries land in your CRM scored, so your team calls the ones worth calling first.
Sentiment and risk are scored before any reply. Complaints are de-escalated in a short public response and moved to private, and anything crossing your risk threshold escalates to a human instead of being answered.
Welcome to the ConversionIQ Revenue Machine
Every minute without autonomous engagement is revenue left on the table. Start your free trial and see results within days, not months.
[1] U.S. restaurant industry sales per the National Restaurant Association State of the Industry. restaurant.org.
[2] No-show and repeat-customer benchmarks aggregated from OpenTable, Resy, and SevenRooms operator reports. restaurant.opentable.com.