Built for Healthcare & Med Spa

Every Patient Booked. Every No-Show Saved. Every Recall Closed.

A 6-model AI front desk and patient concierge purpose-built for healthcare practices, multi-specialty groups, and med spas. Cuts no-shows, lifts new-patient capture, and engages every patient in 91+ languages, 24/7, with HIPAA-aware conversation handling.

  • SOC 2 Type II
  • Brand-Safe by Design
  • Live in Days, Not Quarters
  • 91+ Languages, Native
ConversionIQ on stage at the 2026 ARDY Awards, holding the trophy

2026 Ardy Winner

Best AI Product

Advertising, Promotion & Communications

Read the story

The Industry, By the Numbers

A $4.5T industry losing patients to silence and friction.

Demand is high. The bottleneck is a phone-first front desk that cannot keep up with after-hours inquiries, no-shows, recalls, and multilingual patients across every channel.

  • $4.5T

    U.S. healthcare spending[1]

    Largest sector of the U.S. economy and still growing.

  • 23%

    Average no-show rate[2]

    Across primary care and specialty practices, untreated by manual reminders.

  • 67%

    Patients who would switch[3]

    For better digital communication and faster scheduling.

  • 91+

    Languages supported

    Native conversation, not translation, for every patient.

Where Revenue & Patients Leak

Six leaks every practice administrator feels.

You probably recognize all six. Each one quietly erases new-patient revenue, schedule density, and lifetime patient value.

After-hours calls go to voicemail

Most new-patient inquiries happen at night or on weekends. Voicemail equals a competitor practice booking that patient.

No-shows quietly drain the schedule

A 20%+ no-show rate burns provider time, blocks waitlisted patients, and goes mostly unmanaged beyond a single reminder.

Multilingual patients get lost

Spanish, Mandarin, Vietnamese, and Arabic-speaking patients hit an English-only front desk and never come back.

Annual recalls and preventive care lapse

Mammograms, physicals, dental cleanings, and vaccinations slip through. Lapsed patients are lost LTV and missed clinical outcomes.

Social comments are pure intent, ignored

Every "do you accept my insurance?" or "what does the laser package include?" on Instagram is a hand-raise. Most go unanswered.

Front desk burned out on routine questions

Insurance verification, hours, directions, and refill questions consume the team. Real revenue conversations get rushed.

Plays You Could Be Running Today

Six high-impact plays for healthcare & med spa, and these are just the start.

These are six of the plays we see drive the fastest revenue and patient-experience lift, new-patient intake, no-show recovery, multilingual concierge, social, recall, and post-op care. Powered by ChattiLive™, CommentResponder™, and DottiDeepLink™. Our platform is configurable to any flow you can name, this is the start of the menu, not the end of it.

  1. New Patient Intake

    Capture and book every new-patient inquiry, 24/7

    ChattiLive™ answers the new-patient inquiry in seconds, verifies insurance, books the right provider, and pushes the HIPAA-compliant intake form. DottiDeepLink™ resolves the visitor before the first message.

    • Sub-minute reply on web, SMS, and social
    • Insurance and provider matching before booking
    • HIPAA-aware intake forms and EHR queueing
    Powered byChattiLive™DottiDeepLink™

  2. No-Show Recovery

    Confirm, reschedule, and refill empty slots automatically

    ChattiLive™ runs multi-touch SMS reminder, confirmation, and reschedule flows. When a patient cancels, it instantly fills the slot from your waitlist.

    • Two-way SMS reminders with confirm/reschedule/cancel
    • Auto-fills cancellations from a waitlist
    • Pre-visit prep instructions and forms
    Powered byChattiLive™

  3. Bilingual Concierge

    Serve every patient in their language

    ChattiLive™ on verified WhatsApp Business with green-check trust runs native (not translated) conversations in 91+ languages, including HIPAA-aware intake and post-visit follow-up.

    • Official WhatsApp Business API, green-check verified
    • Native conversation in 91+ languages
    • Bilingual intake forms and patient education
    Powered byChattiLive™

  4. Med Spa & Aesthetics Social

    Every "how much?" comment turned into a booked consult

    CommentResponder™ replies in your brand voice in seconds, hides spam, and pulls high-intent commenters into private DMs where ChattiLive™ books the free consult.

    • Real-time replies on Meta and TikTok
    • Auto-DM high-intent commenters to a sales thread
    • Books consults directly into your practice management system
    Powered byCommentResponder™ChattiLive™

  5. Recall & Reactivation

    Bring lapsed patients back for the visits that matter

    ChattiLive™ runs CRM- and EHR-triggered 1-to-1 outreach for annual physicals, mammograms, dental cleanings, and vaccines. Books the visit, applies the right benefit messaging.

    • Lapsed-patient and preventive-care reactivation
    • Plan-aware messaging (covered, deductible-met)
    • Multi-visit bundling: physical + mammogram + labs
    Powered byChattiLive™

  6. Post-Op & Care Triage

    Triage post-visit questions, escalate the clinical ones

    ChattiLive™ answers routine post-op and care questions instantly, applies your triage protocol, and escalates anything clinical to a live nurse with full context.

    • Protocol-based triage with clinical hard guardrails
    • Reduces inbound call volume to nurse line
    • Escalates clinical signals to live staff with transcript
    Powered byChattiLive™

These are just six of the highest-impact plays. Our platform runs many more.

Have a flow in mind that is not on this list? Our platform is configurable to any sales, service, or retention conversation you can name. We start with the play that moves the needle fastest, then layer on the rest as you scale.

Tell us your play

See the Platform in Action

Real conversations our platform is having right now.

Six conversations powered by ChattiLive™ and CommentResponder™, on-protocol, in their language, every hour of the day.

SMS · New Patient Inquiry

Replied in seconds

Patient Coordinator

with Emily

    Play 01

    Capture and book every new-patient inquiry the moment it arrives.

    Play 1 of 6

    The Engine Underneath

    Six AI models. One healthcare playbook.

    Single-model chatbots guess. Our patent-pending architecture coordinates six specialized models that cross-validate every reply against your protocols, your tone, and your KPIs.

    The six models

    Aligns every conversation to your KPIs. Revenue per lead, show rate, retention, every reply has a target.

    See the full multi-model architecture

    Why ConversionIQ

    Built for the realities of healthcare and patient communication.

    • Patent-pending multi-model engine

      Six specialized models that cross-validate every reply. Single-model chatbots cannot match this for accuracy or steering.

    • Plugs into the stack you already run

      Salesforce, HubSpot, GoHighLevel, Zoho, plus custom platforms via API. Bi-directional sync, zero rip-and-replace.

    • Live in days, not quarters

      Ingests your website, brochures, and playbooks instantly. Pilot one play in days, not a six-month implementation.

    • SOC 2 Type II certified

      Enterprise security, data segregation, encryption at rest and in transit. Your data never trains public models.

    Healthcare & Med Spa FAQ

    What healthcare and med spa teams ask first.

    Short answers to the questions we get asked on nearly every kickoff call.

    The platform is SOC 2 Type II certified, data is encrypted at rest and in transit, and your data never trains public models. Conversations are designed to collect only what your intake needs, and clinical questions escalate to your staff rather than being answered.

    All three are configured plays. Scheduling, confirmations, reminders, cancellation backfill, and recall for patients overdue for a visit run on one agent with continuous memory of each patient interaction.

    No. Auditti™ keeps every reply inside your approved playbook, and clinical or diagnostic questions are routed to your team with full context attached. The agent cannot invent guidance that is not in your knowledge base.

    91+ languages natively, with your terminology and consent language preserved. The agent detects the patient’s language and continues in it across every channel.

    Talk to a Healthcare Specialist

    Pilot one play. See the lift in weeks.

    Tell us where the biggest leak is, new-patient intake, no-shows, multilingual, recall, social, or post-op, and we will scope a focused pilot you can stand up fast.

    1. 30-minute working session

      No generic deck. We map your highest-leverage flow live.

    2. Pilot scoped in days

      One channel, one play, one measurable KPI to start.

    3. Plays nice with your stack

      CRM, PMS, ad platforms, dialer, no rip-and-replace.

    Welcome to the ConversionIQ Revenue Machine

    Every minute without autonomous engagement is revenue left on the table. Start your free trial and see results within days, not months.

    Start 14-Day Free TrialBook a Demo

    [1] U.S. national health expenditure data per the Centers for Medicare & Medicaid Services (CMS), National Health Expenditure Accounts. cms.gov.

    [2] No-show benchmarks per the Medical Group Management Association (MGMA) practice benchmarks and peer-reviewed studies of outpatient no-show rates. mgma.com.

    [3] Patient digital-experience expectations per Accenture Digital Health Consumer Survey and Press Ganey patient-experience research. accenture.com.