Built for Dental Practices, DSOs & Orthodontics

Every New Patient Booked. Every Cancellation Filled. Every Recall Closed.

A 6-model AI front-office engine purpose-built for dental and ortho practices. Books new patients, fills cancellations same-day, runs ortho and cosmetic consults, supports bilingual families, and closes recalls, in 91+ languages, 24/7.

  • SOC 2 Type II
  • Brand-Safe by Design
  • Live in Days, Not Quarters
  • 91+ Languages, Native
ConversionIQ on stage at the 2026 ARDY Awards, holding the trophy

2026 Ardy Winner

Best AI Product

Advertising, Promotion & Communications

The Industry, By the Numbers

A $160B U.S. dental market won at the front desk.

In dental and ortho, production per chair-hour is the whole game. The practice that books the new patient, fills the gap, and closes the recall wins the year.

  • $160B+

    U.S. dental services revenue[1]

    Combined general dentistry, ortho, and DSO industry size.

  • 30%

    Recall patients overdue[2]

    A large share of patients are overdue for cleanings without active outreach.

  • 50%

    Calls go unanswered at peak[2]

    Front-desk capacity caps how many new patients you can capture.

  • 91+

    Languages supported

    Native conversation, not translation, for every family.

Where Production Leaks

Six leaks every owner-dentist and DSO ops lead feels.

You probably recognize all six. Each one quietly empties chairs, suppresses case acceptance, and burns Google Local Service Ad spend.

Front desk cannot answer at peak

New-patient calls hit voicemail at 9am Monday and 4pm Friday. They book the next practice on Google.

Same-day cancellations stay empty

A 10am cancellation at 8am means a $X production hole. Most practices cannot fill it before noon.

Ortho and cosmetic consults drop on price fear

Aligner and veneer leads ghost because price is unclear. The free-consult booking is the make-or-break moment.

Bilingual families walk every shift

Spanish-speaking families reach an English-only desk. The Medicaid family-of-four moves to a competitor.

Social comments are pure intent, missed

Every "what did this cost?" on a smile-makeover post is a hand-raise. Most go unanswered.

Recalls go cold

Patients overdue for 6-month cleanings fall off the schedule. Hygiene chairs sit empty, insurance benefits expire.

Plays You Could Be Running Today

Six high-impact plays for dental and ortho, and these are just the start.

These are six of the plays we see drive the fastest production and case-acceptance lift, new patient, cancellation backfill, ortho consult, bilingual, social, and recall. Powered by ChattiLive™, CommentResponder™, and DottiDeepLink™. Our platform is configurable to any flow you can name, this is the start of the menu, not the end of it.

  1. New Patient Booking

    Book the new patient before they call the next practice

    ChattiLive™ replies in seconds, verifies insurance, and books the right provider. DottiDeepLink™ resolves the patient and routes to the closest practice for DSOs.

    • Sub-minute reply on web, SMS, and social
    • Insurance verification queued automatically
    • Routes to closest practice for multi-location DSOs
  2. Cancellation Backfill

    Fill the same-day opening in minutes

    ChattiLive™ runs cancellation-backfill outreach to your "ASAP list" the moment a slot opens, so the chair stays full.

    • Real-time backfill outreach when slots open
    • Patient-preference matching from the ASAP list
    • Lifts production per chair-hour
    Powered byChattiLive™
  3. Ortho & Cosmetic Consults

    Book the high-AOV consult, address the price fear

    ChattiLive™ sets financial expectations early (range, payment plan, no-credit-check), books the free consult, and frames it as no-pressure exploration.

    • Free-consult booking with payment-plan info
    • Reduces financial-shock drop-off
    • High-AOV (aligners, veneers, full-arch) ready
    Powered byChattiLive™
  4. Bilingual Family Booking

    Book the family in the language they speak at home

    ChattiLive™ on verified WhatsApp Business with green-check trust runs native conversations in 91+ languages, with bilingual provider routing and Medicaid handling.

    • Official WhatsApp Business API, green-check verified
    • Native conversation in 91+ languages
    • Medicaid + family scheduling handled
    Powered byChattiLive™
  5. Social → Consult

    Capture every smile-makeover IG comment

    CommentResponder™ replies in your brand voice in seconds, hides spam, and pulls high-intent commenters into private DMs where ChattiLive™ books a free cosmetic consult.

    • Real-time replies on Meta and TikTok
    • Auto-DM high-intent commenters to coordinator
    • Brand voice consistent on every reply
  6. Recall & Reactivation

    Bring overdue patients back, before benefits reset

    ChattiLive™ runs recall outreach with insurance-benefits framing, hygienist-preference matching, and one-tap booking.

    • 6-month recall + overdue-patient outreach
    • Use-it-or-lose-it benefits framing in Q4
    • One-tap booking with preferred hygienist
    Powered byChattiLive™

These are just six of the highest-impact plays. Our platform runs many more.

Have a flow in mind that is not on this list? Our platform is configurable to any sales, service, or retention conversation you can name. We start with the play that moves the needle fastest, then layer on the rest as you scale.

Tell us your play

See the Platform in Action

Real conversations our platform is having right now.

Six conversations powered by ChattiLive™ and CommentResponder™, on-brand, schedule-aware, in their language.

SMS · New Patient Inquiry

Replied in seconds

Front Desk

with Anna

    Play 01

    Book the new patient before they call the next practice on Google.

    Play 1 of 6

    The Engine Underneath

    Six AI models. One front-office playbook.

    Single-model chatbots guess. Our patent-pending architecture coordinates six specialized models that cross-validate every reply against your providers, your insurance mix, and your schedule.

    The six models

    Aligns every conversation to your KPIs. Revenue per lead, show rate, retention, every reply has a target.

    Why ConversionIQ

    Built for the realities of dental and ortho operations.

    • Patent-pending multi-model engine

      Six specialized models that cross-validate every reply. Single-model chatbots cannot match this for accuracy or steering.

    • Plugs into the stack you already run

      Salesforce, HubSpot, GoHighLevel, Zoho, plus custom platforms via API. Bi-directional sync, zero rip-and-replace.

    • Live in days, not quarters

      Ingests your website, brochures, and playbooks instantly. Pilot one play in days, not a six-month implementation.

    • SOC 2 Type II certified

      Enterprise security, data segregation, encryption at rest and in transit. Your data never trains public models.

    Dental & Orthodontics FAQ

    What practices and DSOs ask first.

    Short answers to the questions we get asked on nearly every kickoff call.

    Cancellation backfill is a core play. When a slot frees up, the agent works your waitlist and recall list in priority order and books the first patient who confirms, without your front desk making calls.

    Each location keeps its own schedule, providers, and knowledge base, while shared logic like escalation and compliance lives at the group level so one change applies everywhere.

    It answers what you load about accepted plans and general coverage, and hands anything requiring verification to your team with the patient context attached. It will not quote a benefit it cannot source.

    Sub-second across web chat, SMS, and social. Speed to first reply is the single biggest factor in whether a new-patient inquiry books, which is why the agent never queues behind a busy front desk.

    Talk to a Dental Specialist

    Pilot one play. See the lift in weeks.

    Tell us where the biggest leak is, new patient, cancellation backfill, ortho consult, bilingual, social, or recall, and we will scope a focused pilot you can stand up fast.

    1. 30-minute working session

      No generic deck. We map your highest-leverage flow live.

    2. Pilot scoped in days

      One channel, one play, one measurable KPI to start.

    3. Plays nice with your stack

      CRM, PMS, ad platforms, dialer, no rip-and-replace.

    [1] U.S. dental services market sizing per the American Dental Association (ADA) Health Policy Institute. ada.org.

    [2] Recall and call-answer benchmarks aggregated from Dental Intelligence, Weave, and Patterson Dental industry reports. dentalintel.com.