Tour shows are dropping, VPGs are flat
No-shows quietly erase millions. Manual reminder calls hit voicemail. Reps burn shifts on unqualified pitches.
Built for Timeshare & Vacation Ownership
Every Lead Answered. Every Tour Confirmed. Every Owner Engaged.
A 6-model AI sales engine purpose-built for vacation ownership. Lift tour show rates, recover rescissions, activate owners, and close international buyers in 91+ languages, 24/7, while plugging directly into your CRM and PMS.
- SOC 2 Type II
- Brand-Safe by Design
- Live in Days, Not Quarters
- 91+ Languages, Native
Where the Gap Hides
A $10.5B industry running on too few conversations.
Vacation ownership is bigger and healthier than ever. The bottleneck is not demand. It is the gap between an interested prospect and a confirmed tour, an active owner, or a closed upgrade. Four numbers operators feel every quarter:
5 min
Speed-to-lead threshold[2]
Inquiries answered inside 5 minutes are up to 21× more likely to qualify. Most call centers cannot hit that on every channel, every hour.
70%
Social inquiries go cold[3]
Industry estimate of paid-social comments and DMs that wait more than one hour for a response, by which point intent has decayed.
30%
Recoverable rescissions[4]
Estimated share of cooling-off cancellations that proactive, concierge-style outreach inside the window can save.
24/7
Coverage your floor cannot match
Native conversations across 91+ languages, every hour, every channel. Where the international and after-hours pipeline lives.
The Mini-Vacation Acquisition Engine
From a Facebook comment to a closed owner. Automated end-to-end.
Walk through every stage of the funnel below, from the first public comment to the post-purchase referral. Each step is a real interaction your engine handles. No rep, no script gaps, no missed handoffs. Most platforms own one or two stages. ConversionIQ runs the full journey.
SR
Sunshine Resorts
Sponsored
3 days, 2 nights in Orlando from $99. Limited availability for May and June 🌴
sunshineresorts.com
Book your Orlando getaway
1.2K
47 comments · 89 shares
Like
Comment
Share
S
Sarah
Is this Orlando deal still available? How much for a family of four?
2m
SR
Sunshine Resorts· Author
Hi Sarah! Yes, still available 🌴 We have dates open through June. Just sent you a private message with everything you need to know.
Just nowAuto-replied in 6 seconds
Comment captured · DM opened · Lead created
Stage 1 of 10CommentResponder™
Social acquisition
Sarah comments on a paid social ad. CommentResponder™ replies publicly and opens a DM in seconds.
1 / 10
Where Revenue Leaks
Six leaks every vacation ownership marketer feels.
You probably recognize all six. Each one hides millions in unrealized VPG, owner upgrades, and recovered rescissions.
Speed-to-lead kills conversion
A web inquiry that waits 30 minutes is already cold. Most sales centers cannot answer in seconds, every minute, on every channel.
Owner upgrades do not scale
In-house upgrades, referral asks, and unused-package activations need 1-to-1 conversations. Email blasts get ignored.
Multilingual buyers slip through
Latin America, Brazil, and EU buyers reach an English-only rep, then disappear. You lose the deal before it starts.
Social comments are pure intent, ignored
Every "How much?" or "Is this still available?" on Instagram or Facebook is a hand-raise. Most go unanswered, or worse, become a public complaint.
The rescission window is a black box
New owners with one unanswered question cancel inside the cooling-off period. First-stay activation is left to chance.
The Engine Underneath
Six AI models. One vacation ownership playbook.
Single-model chatbots guess. Our patent-pending architecture coordinates six specialized models that cross-validate every reply against your data, your tone, and your KPIs.
The six models
Aligns every conversation to your KPIs. Revenue per lead, show rate, retention, every reply has a target.
Reverse-resolves anonymous web traffic and enriches every prospect with 2,000+ attributes.
Personalizes copy and imagery per audience segment, language, and life stage.
Runs your sales playbook on web, SMS, WhatsApp, and Messenger in 91+ languages.
Picks the right channel and moment, with one continuous memory across every touchpoint.
Hard-tethers every reply to your approved playbook. No hallucinations, no off-brand promises.
Built for Vacation Ownership Operations
Plugs into your stack. Stays inside the lines.
A vacation ownership engine that does not respect your CRM, your compliance posture, or your brand voice is just another channel to manage. ConversionIQ is engineered around all three.
Plugs into your CRM and PMS
Bi-directional sync with the systems your sales and ops teams already trust. No rip-and-replace, no shadow database.
- Salesforce, HubSpot, Zoho, GoHighLevel out of the box
- PMS connectors for Centershift, Northwind, and custom APIs
- Lead source, identity, qualification tier, consent state, tour status, purchase outcome, and referral attribution flow back as structured fields
TCPA, FTC, and rescission compliance
Compliance is not a checklist we tape on at the end. It is wired into how messages are composed, scheduled, and logged.
- Double opt-in for SMS, with STOP, HELP, and CANCEL handled automatically
- Quiet-hour enforcement (no SMS before 8am or after 9pm local)
- FTC tour-purpose disclosures and state-specific rescission notices auto-inserted
Auditti keeps every reply on-brand
Every AI response is cross-checked against your knowledge base, your brand voice, and a list of legally restricted terms before it goes out.
- Pre-approved response patterns scoped to your playbook
- Restricted-term flagging (no "guaranteed ROI", no "investment")
- Full audit trail on every message sent, by every agent, on every channel
Implementation Timeline
Pilot in 14 days. Scale in 90.
A focused, milestone-driven rollout. One play, one property, one channel first, then layer in the rest as the lift compounds.
- Week 1
- CRM and PMS integration mapped
- CommentResponder™ connected to your Meta accounts
- DottiDeepLink™ pixel installed and identity rules configured
- ChattiLive™ playbook, voice, and knowledge base loaded
- Weeks 2 to 4
- Run one social campaign end-to-end through the engine
- Track comment to DM to landing page to booking to show
- Primary KPI: tour show rate vs. baseline
- Weeks 5 to 8
- A/B test offer language, landing-page design, and SMS timing
- Layer in pre-tour reminders and abandon recovery
- Primary KPIs: identity resolution rate, DM-to-booking conversion
- Weeks 9 to 12
- Roll out to remaining properties and regions
- Layer in owner upgrades, anti-rescission, and the referral engine
- Primary KPI: tour-to-purchase conversion across the portfolio
Pricing scales with tour volume and active properties. See pricing →
Why ConversionIQ
Built for the realities of vacation ownership.
Patent-pending multi-model engine
Six specialized models that cross-validate every reply. Single-model chatbots cannot match this for accuracy or steering.
Plugs into your CRM, PMS, and ad stack
Salesforce, HubSpot, GoHighLevel, Zoho, plus custom PMS and ad platforms. Bi-directional sync, zero rip-and-replace.
Live in days, not quarters
Ingests your website, brochures, and playbooks instantly. Pilot a tour-recovery flow in days, not a six-month implementation.
SOC 2 Type II certified
Enterprise security, data segregation, encryption at rest and in transit. Your data never trains public models.
Vacation Ownership FAQ
Questions vacation ownership leaders ask us first.
The fast answers to the questions sales, ops, marketing, and compliance teams raise on every kickoff call.
Yes. Each property runs its own playbook with its own knowledge base, voice, packages, and qualification matrix. Shared logic (compliance, escalation, hot-handoff) lives at the brand level so changes propagate without overwriting property-specific setups.
ChattiLive™ follows the reschedule rules you set: maximum reschedules allowed, time-of-day windows, alternate property offers, and an automatic concierge escalation if a prospect crosses your threshold. The conversation history and CRM record stay continuous across every reschedule.
Yes. We integrate with Centershift and Northwind out of the box, and we have implemented custom PMS integrations through documented APIs. Lead source, identity tags, qualification tier, consent state, tour status, purchase outcome, and referral attribution all flow bi-directionally.
Absolutely. Owner upgrades, unused-package activation, owner-referral activation, and post-stay nurture are all configured plays. The same engine that books tours also reaches out to quiet owners, books their first stay after rescission, and asks for the referral at the right moment.
Compliance is enforced at the message-composition layer, not just on the back end. Double opt-in, STOP/HELP/CANCEL handling, quiet-hour windows, FTC tour-purpose disclosures, and state-specific rescission notices are all wired into the agent, with a full audit trail on every message sent.
See It In Motion
Three minutes on what your engine does between the click and the deed.
A short walkthrough of the same flow you just stepped through, narrated end-to-end. Best watched right before you book the working session.
Welcome to the ConversionIQ Revenue Machine
Every minute without autonomous engagement is revenue left on the table. Start your free trial and see results within days, not months.
[1] Industry sizing, owner-household, and tour-conversion benchmarks per the American Resort Development Association (ARDA) and the ARDA International Foundation, State of the Vacation Timeshare Industry: United States Study. arda.org.
[2] Speed-to-lead threshold per the Lead Response Management Study (Oldroyd, McElheran, Elkington), commonly cited at a 5-minute window for materially higher contact and qualification rates. Figures are inbound-marketing benchmarks; vacation-ownership operators report directionally similar declines past the first hour.
[3] Social-inquiry decay is an industry estimate based on Salesforce State of Marketing and Sprout Social customer-care benchmarks indicating most consumer expectations of a same-hour response on social channels. Operator-specific decay rates vary by brand and ad spend.
[4] Rescission-recovery range reflects ConversionIQ’s internal estimate of preventable cancellations inside the statutory cooling-off window when a proactive, on-brand follow-up reaches the new owner within 48 hours. State cooling-off statutes vary; recovered share will depend on contract terms and outreach cadence.