Built for PI, Mass Tort & Plaintiffs Firms

Every Lead Answered. Every Case Qualified. Every Client Signed.

A 6-model AI intake engine purpose-built for personal injury, mass tort, and plaintiffs firms. Replies in seconds, qualifies the case, e-signs the retainer, and chases documents 24/7, in 91+ languages, with compliance guardrails on every word.

  • SOC 2 Type II
  • Brand-Safe by Design
  • Live in Days, Not Quarters
  • 91+ Languages, Native
ConversionIQ on stage at the 2026 ARDY Awards, holding the trophy

2026 Ardy Winner

Best AI Product

Advertising, Promotion & Communications

The Industry, By the Numbers

A $370B legal market won at the speed of intake.

In personal injury and mass tort, the firm that signs first wins the case. Most intakes leak between web form and signed retainer because the funnel is human-paced.

  • $370B+

    U.S. legal services revenue[1]

    A massive sector where conversion economics are dominated by intake speed.

  • 5 min

    Lead-response window[2]

    Conversion likelihood collapses if reply takes longer than 5 minutes.

  • 67%

    Leads that contact 3+ firms[3]

    PI and mass-tort claimants comparison-shop across multiple firms.

  • 91+

    Languages supported

    Native conversation, not translation, for every claimant.

Where Cases Leak

Six leaks every managing partner feels.

You probably recognize all six. Each one quietly hands cases to the firm down the street and burns lead-gen budget.

You are losing the 5-minute speed-to-lead race

A claimant that waits 30 minutes is already on a competitor intake call. Most firms cannot answer in seconds, every minute, on every channel.

After-hours intakes die

Most accidents happen evenings and weekends. Voicemail-to-callback loses cases to firms that pick up.

Bilingual claimants walk on every shift

Spanish, Vietnamese, and Portuguese speakers reach an English-only intake, then disappear. You lose strong cases at the door.

Document chasing burns paralegal time

Signed-retainer cases stall on missing medical, wage, and police records. Manual chasing ages cases and depresses settlement value.

Social comments are pure intent, missed

Every "should I get a lawyer?" on TikTok and Facebook is a hand-raise. Most go unanswered or violate ad-bar rules.

Compliance guardrails kill speed

Bar advertising rules, no fee-splitting, no specific-case advice, the more guardrails you add, the slower the funnel. Manual reps cannot move at speed and stay compliant.

Plays You Could Be Running Today

Six high-impact plays for PI & mass tort firms, and these are just the start.

These are six of the plays we see drive the fastest sign-up and case-velocity lift, PI intake, mass tort qualification, bilingual, social, document collection, and post-settlement reviews. Powered by ChattiLive™, CommentResponder™, and DottiDeepLink™. Our platform is configurable to any flow you can name, this is the start of the menu, not the end of it.

  1. PI Intake & Sign-Up

    Sign the case before the next firm calls

    ChattiLive™ replies in seconds, qualifies fault and injury severity, books an attorney consult, and e-signs the retainer. DottiDeepLink™ resolves the visitor before the first message.

    • Sub-minute reply on web, SMS, and social
    • Fault, injury, and representation qualification
    • Attorney consult + retainer e-sign in one thread
  2. Mass Tort Qualifier

    Qualify mass-tort claimants against criteria, in seconds

    ChattiLive™ runs case-criteria qualification with active-docket logic, e-signs records authorizations, and books attorney calls for qualified claimants.

    • Active-docket criteria checks at first touch
    • Records authorization e-sign in-thread
    • Routes only qualified leads to attorney calendars
    Powered byChattiLive™
  3. Bilingual Intake

    Sign clients in Spanish, Vietnamese, Portuguese, and 88 more

    ChattiLive™ on verified WhatsApp Business with green-check trust runs native (not translated) intake conversations in 91+ languages, with bilingual attorney routing.

    • Official WhatsApp Business API, green-check verified
    • Native conversation in 91+ languages
    • Routes to bilingual attorneys when available
    Powered byChattiLive™
  4. Social & TV Ad Capture

    Capture every social inquiry your TV ad creates

    CommentResponder™ replies in your brand voice in seconds, hides spam, and pulls high-intent commenters into private DMs where ChattiLive™ runs the bar-compliant intake.

    • Real-time replies on Meta and TikTok
    • Auto-DM high-intent commenters to intake
    • Auditti™ bar-advertising guardrails on every reply
  5. Document Collection

    Stop chasing clients for records

    ChattiLive™ runs SMS and WhatsApp document collection: photo upload, e-signed records authorizations, and reminders until the file is complete. Frees paralegals.

    • In-thread photo and document uploads
    • E-signed records authorizations
    • Reminders escalate until the file is complete
    Powered byChattiLive™
  6. Reviews & Referrals

    Turn a settled client into a 5-star review and a referral

    ChattiLive™ runs post-settlement outreach for review requests and warm referral capture. Every referral is contacted with the source client’s consent and brand voice.

    • Post-settlement Google / Yelp review requests
    • Warm-referral capture and outreach
    • Tone-of-voice guardrails enforced by Auditti™
    Powered byChattiLive™

These are just six of the highest-impact plays. Our platform runs many more.

Have a flow in mind that is not on this list? Our platform is configurable to any sales, service, or retention conversation you can name. We start with the play that moves the needle fastest, then layer on the rest as you scale.

Tell us your play

See the Platform in Action

Real conversations our platform is having right now.

Six conversations powered by ChattiLive™ and CommentResponder™, on-brand, bar-compliant, in their language.

SMS · Personal Injury Lead

Replied in seconds

Intake Team

with Jasmine

    Play 01

    Sign the case before the next firm calls.

    Play 1 of 6

    The Engine Underneath

    Six AI models. One legal-intake playbook.

    Single-model chatbots guess. Our patent-pending architecture coordinates six specialized models that cross-validate every reply against your case criteria, your tone, and your bar rules.

    The six models

    Aligns every conversation to your KPIs. Revenue per lead, show rate, retention, every reply has a target.

    Why ConversionIQ

    Built for the realities of legal intake and bar compliance.

    • Patent-pending multi-model engine

      Six specialized models that cross-validate every reply. Single-model chatbots cannot match this for accuracy or steering.

    • Plugs into the stack you already run

      Salesforce, HubSpot, GoHighLevel, Zoho, plus custom platforms via API. Bi-directional sync, zero rip-and-replace.

    • Live in days, not quarters

      Ingests your website, brochures, and playbooks instantly. Pilot one play in days, not a six-month implementation.

    • SOC 2 Type II certified

      Enterprise security, data segregation, encryption at rest and in transit. Your data never trains public models.

    Legal Services FAQ

    What law firms ask first.

    Short answers to the questions we get asked on nearly every kickoff call.

    It follows your intake script to scope matter type, jurisdiction, and timeline, and Auditti™ prevents any reply that would constitute advice. Qualified matters reach your team scored, with the full transcript.

    Most legal inquiries arrive outside business hours and go to whoever answers first. The agent responds immediately at any hour, qualifies, and books the consultation.

    Yes. Your conflict and practice-area rules run at the start of intake, so unsuitable matters are declined politely and your attorneys only see work you want.

    91+ languages natively, with your intake questions and disclaimers preserved in each one.

    Talk to a Legal Services Specialist

    Pilot one play. See the lift in weeks.

    Tell us where the biggest leak is, PI intake, mass tort, bilingual, social, document collection, or reviews and referrals, and we will scope a focused pilot you can stand up fast.

    1. 30-minute working session

      No generic deck. We map your highest-leverage flow live.

    2. Pilot scoped in days

      One channel, one play, one measurable KPI to start.

    3. Plays nice with your stack

      CRM, PMS, ad platforms, dialer, no rip-and-replace.

    [1] U.S. legal services market sizing per IBISWorld, Law Firms in the U.S. industry report. ibisworld.com.

    [2] 5-minute lead-response benchmark per the Harvard Business Review study The Short Life of Online Sales Leads (Oldroyd, McElheran, Elkington). hbr.org.

    [3] Legal-shopping behavior per the Clio Legal Trends Report consumer survey. clio.com.